ABOUT KOLSQUARE:

Kolsquare is the #1 Influencer Marketing software solution in Europe, used by marketing professionals for managing KOL Marketing campaigns (K.O.L for Key Opinion Leaders, aka Influencers), and designed to optimize brand communication strategies in response to new digital challenges. Using our technology, professionals can identify the best KOL profiles, fully manage their KOL Marketing campaigns and measure their results and performances.

Kolsquare offers hundreds of customers (Coca-Cola, Danone, Publicis, Orange, Sézane, Decathlon, etc.) the latest Big Data, AI and Machine Learning technologies to activate inspiring and genuine partnerships with over 3M KOLs (Key Opinion Leaders) with more than 5,000 followers in 180 countries on Instagram, TikTok, Twitter (now X), Facebook, Snap and YouTube.

In 2024, Kolsquare joined the team.blue group, one of the largest private tech companies in Europe, with a culture of innovation and excellence, to further fuel its impressive track record of outstanding profitable growth.

OUR MISSION:

Kolsquare is a Benefit Company, certified B-Corp in 2024.

Kolsquare exists to help you reach your greatest potential. And positively impact the world.

Influencer Marketing is today described as a revolution, a 30B$ market that is a major transformation in the media and digital world. It has also become a real gold mine, creating high hopes but also bringing its share of myths and legends. Everyone knows it works and can have an amazing impact on brand awareness or customer acquisition, but not everyone knows exactly how to do it. At Kolsquare, we firmly believe in this new media and are convinced that it's the best way for ideas, people and organisations to grow and reach their greatest potential. We also believe that it's a great way to create positive impacts for a better world. Our mission is therefore to give everyone access to the power of KOL Marketing.

Your mission as a QA Engineer

QA at Kolsquare means becoming a champion of quality, an advocate for users, and a trusted partner across teams. Your work will shape the foundation of user satisfaction and product excellence.

You will be the key link between our Product, Tech, Support, and Customer Success teams to ensure that the Kolsquare platform delivers a flawless experience for our users. You will become the ultimate product champion, knowing each and every detail of it, ensuring each new development respects the quality standards and constantly identifying areas of improvement, in the purpose of proactively preventing the occurrence of bugs.

This role requires a blend of technical expertise, strong process orientation, and a proactive, collaborative mindset.

Key Responsibilities:

•  Implement processes & tools: Design and implement robust testing strategies (including tools & processes) and an efficient & scalable bug fixing process with the Tech team.
• Auditing & quality control: Design and continuously run non-regression test cases and quality control checks to identify bugs and areas of improvement (technical or functional), covering all user license types and use cases.
• Alpha release testing: Provide support to the Product & Tech team before the release of new features by running all necessary tests on staging environment.
•  Documentation & knowledge: Update and maintain our wiki & answer internal requests on Slack channels. Provide support to maintain the help center.
• Bug Management & Prioritization: Serve as the main point of contact between the support team and the Product & Tech teams, overseeing the bug management process and ensuring reported bugs are prioritized and handled in a timely manner. Pass on recurrent issues and questions, providing insights that help improve the platform's usability and overall quality.
• Communication: Maintain clear and effective communication with both technical and non-technical teams, ensuring that the status of issues, features, and bugs are understood by all stakeholders.
•  (Cherry on the cake) Feature Request Ownership: Take ownership of the feature request process, ensuring requests are complete and categorized correctly. With the help of the Product team, prioritize the requests and provide feedback and visibility. Identify quick wins and deliver them with the help of the product designers and support developers.
• (Optional) Test Automation: Develop and maintain automated test scripts, enhancing the testing process for more efficient and reliable results.

Key Requirements:

Experience : 3-5 years of experience in QA, with a strong understanding of product testing, bug tracking, and managing cross-team communications.

Technical Skills: 

• Strong understanding of QA processes, tools, and methodologies.
• Proficiency in bug management, issue tracking, and reporting tools.
• A technical background, comfortable working with development teams to identify technical issues and opportunities for improvement.
• Test automation skills are a plus.

Soft Skills:

• Proactive and solutions-oriented, able to identify potential problems before they become bottlenecks.
• Rigorous attention to detail and strong organizational skills, ensuring nothing is overlooked.
• Strong team-player with excellent interpersonal and cross-team communication skills.
• A passion for process improvement and ensuring quality standards are met.
• You’re curious by nature! You ask why, explore edge cases, and dig deep into potential blind spots.
• Comfortable working in a fast-paced, dynamic environment.
• Proficient in English.

Nice to Have:

Experience owning the feature request process and knowing how to categorize and prioritize user requests and feedback.

Familiarity with product management frameworks (e.g., Agile, Scrum).

Why Kolsquare?

• Innovative Environment: Be part of a forward-thinking company driving innovation in the influencer marketing space.
• Career Growth: As the first QA hire, you’ll have a direct impact on shaping the future of QA practices at Kolsquare and opportunities to grow within the company.
• Collaborative Culture: Work in a supportive, team-oriented environment where your ideas and contributions matter.
• Competitive Compensation: We offer an attractive salary package, benefits, and opportunities for personal development.

We are meant to work together if :

•  You are a passionate person and you have determination to reach any goal.
• You are curious and want to learn, improve and gain responsibility.
• You want more than just a job ! Kolsquare is a benefit company, with a general interest ambition that goes beyond our profitability goals: positively impact the world.

Kolsquare is an “on demand” work from home company, with a head office in Paris, France. You will have access to our coworking network Spaces in 400+ cities in the world, and we will gather physically on a monthly and quarterly basis with other Kolsquarians for great team building events.

Our values at Kolsquare :

Deliver WOW - Be Responsible in your actions - Pursue Growth & Learning - Be passionate and determined - Share your Power, Knowledge & Wealth - Build Authentic relationships.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.